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This week we covered the research skills that separate prepared professionals from everyone else.
Your Week 5 Checklist:
☐ Understand the Research Gap (why preparation beats polish)
☐ Learn the 15-Minute OSINT Protocol (LinkedIn, Google, Company Context)
☐ Bookmark the 5 free intelligence tools
☐ Map the three layers of competitive intelligence
☐ Complete the Research Blind Spots Test
If you missed any, the articles are in your inbox. Each one builds on the last.
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AI in HR? It’s happening now.
Deel's free 2026 trends report cuts through all the hype and lays out what HR teams can really expect in 2026. You’ll learn about the shifts happening now, the skill gaps you can't ignore, and resilience strategies that aren't just buzzwords. Plus you’ll get a practical toolkit that helps you implement it all without another costly and time-consuming transformation project.
The One Takeaway
Information is leverage. The person with better intel makes better decisions, handles curveballs, and closes more deals.
Fifteen minutes of research before a meeting will outperform fifteen hours of presentation prep. Every time.
This isn't about knowing everything. It's about knowing more than they expect you to know.
One Platform. Every Product.
Build courses, coaching, communities, memberships, and more. All in one place. Kajabi gives real experts a single system to launch, sell, and scale, without juggling tools or breaking momentum.
Next Week Preview
Week 6 shifts to POSITION: how to stand out when everyone in your space looks the same.
We'll cover:
Why being good isn't enough anymore
The differentiation system that makes competition irrelevant
How to become the obvious choice, not just an option
Different pillar, same principle: specific tactics you can use immediately.
Your Intelligence Move This Week
Don't let this week's content sit in your inbox.
One action before Monday: Pick the most important meeting on your calendar the upcoming week. Run the 15-Minute OSINT Protocol on one person who'll be in that room.
That's it. One meeting. One person. Fifteen minutes.
Do this once and you'll never walk in unprepared again.
How AI Will Actually Change CX in 2026
Most CX leaders agree AI is the future — fewer agree on what actually changes next.
This guide distills six concrete predictions shaping customer experience in 2026, from agentic AI and AI operations to real-time CX experimentation.
Built for enterprise teams navigating scale, complexity, and accountability — not hype.